Cable & DSL Verification

Project History

In 2011 & 2012, the MBI partnered with WesternMA Connect and Regional Planning Agencies to actively engage communities in verifying the extent of DSL and/or cable service in western and parts of central Massachusetts. Local advocates from many of these communities had already been addressing issues related to insufficient or non-existent broadband service for years.  The current verification efforts are intended to build on this initial project.

Project Partners

Community Review and Feedback is Encouraged!

The MBI maintains maps of estimated cable and DSL coverage for each town.  We continue to make corrections and improvements to the maps whenever we receive new information.  Communities are encouraged to verify the map information or provide feedback and edits to the maps.

Contact us to request maps for your town

How You Can Help

  • Discuss the service areas shown on your community map(s) with other people in your community and send us your feedback.  See the DSL & Cable Map Verification Guidance document.
  • If you don’t know the extent of service coverage in your community, encourage residents and businesses to take our public broadband survey.

What We’re Trying to Accomplish

  • Engage communities and capture local knowledge about cable and DSL service areas.
  • Verify or correct information about cable and DSL service areas received from broadband service providers.
  • Define more accurate and detailed service areas.

Why It’s Important to Have Accurate and Detailed Maps

There are still a significant number of residents and businesses in the state that do not have access to cable and/or DSL service.  More accurate and detailed information helps us locate these areas, so we can better understand and address the extent of broadband access issues in the state.

Where the Information Comes From

  • Generalized service areas (based on U.S. Census Blocks) come directly from the service providers.
  • Street level cable service areas are derived from 2009 maps service providers filed with the MA Department of Telecommunications and Cable (DTC) and, in some cases, subsequent extensions provided by service providers or community representatives.  
  • Street level DSL service areas are derived from models assuming an 18,000' road mile distance from central offices and input from community representatives.
  • Street level service areas have and continue to be modified to reflect corrections from communities and our public broadband survey.