Mass Internet Connect

Mass Internet Connect Logo

Program Overview

The Massachusetts Broadband Institute launched Mass Internet Connect (MIC) through a partnership with the MassHire Department of Career Services, and the MassHire Workforce Development System. Mass Internet Connect is a component of the Baker-Polito Administration’s comprehensive Economic Recovery Plan and was officially launched on Tuesday, January 5th, 2021.

Unemployed Massachusetts residents with technology barriers that are working with MassHire and are actively seeking a job are being connected with the tools, services, and internet connections necessary to “get people back to work”.  MassHire operates 29 one-stop career centers and is committed to increasing meaningful career opportunities for job seekers and expanding the talent pool for businesses seeking trained, skilled employees.

The MIC program has been extended through December 31, 2021 for unemployed job seekers that satisfy program requirements:Chromebook Device Subsidy Program

  • MassHire customers currently enrolled in the MIC program as of May 31, 2021 will continue to receive internet subsidies, devices, and/or digital literacy tools and resources.
    (See EBB benefit below for internet subsidy referrals after May 31, 2021)
  • MassHire customers enrolled after May 31, 2021 that lack access to a computer will be supported through the Chromebook Device Subsidy Program.  (download program brochure)
  • MassHire customers enrolled after May 31, 2021 that need access to digital literacy tools and resources will be connected by MassHire to those resources.

If you believe you may be eligible for MIC program or would like to learn more about the program, please contact your nearest MassHire Career Center.


FCC's Emergency Broadband Benefit (EBB) Program

As of June 1, 2021, MassHire customers that are struggling to afford internet service and are not enrolled in the MIC program as of May 31, 2021, will now be referred to the Federal Communication Commission’s Emergency Broadband Benefit (EBB) program:Emergency Broadband Benefit logo (click to access)

  • The EBB is a temporary program launched by the FCC to help families and households during the COVID-19 pandemic by providing a discount of up to $50 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands. Click to download the program brochure.

  • Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers.

  • A household is eligible for the EBB program if one member of the household meets at least one of the criteria below: Emergency Broadband Benefit Flyer (download)

    • Has an income that is at or below 135% of the Federal Poverty Guidelines or participates in certain assistance programs, such as SNAP, Medicaid or the FCC’s Lifeline program;
    • Approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision, in the 2019-2020 or 2020-2021 school year;
    • Received a Federal Pell Grant during the current award year;
    • Experienced a substantial loss of income through job loss or furlough since February 29, 2020 and the household had a total income in 2020 at or below $99,000 for single filers and $198,000 for joint filers; or
    • Meets the eligibility criteria for a participating provider’s existing low-income or COVID-19 program.

Eligible households can enroll for the EBB through a participating broadband provider or directly with the Universal Service Administrative Company (USAC) using an online or mail in application. 


* For eligible unemployed job seekers who are not eligible to participate in the EBB program, MassHire will provide access to a Verizon jetpack and data plan through December 31, 2021. Unemployed job seekers must show proof that they applied and were denied benefits under the EBB Program. Please contact your MassHire Career Center for further information.