Expanding Wireless Broadband Hubs in Unserved Communities

Massachusetts and KCST Offering New Wifi Hotspots to Assist COVID-19 Response

In response to the COVID-19 pandemic, the Massachusetts Broadband Institute at MassTech and KCST have worked with local internet service providers (ISPs) to offer new Wifi hotspots to unserved municipalities that lack broadband access.

  • These new access points build off of the Commonwealth-owned MassBroadband 123 fiber-optic network. Each hotspot has been established at one of the community anchor institutions (CAIs) connected to the 1,200 mile fiber network in 2014.
  • Each of the remaining unserved communities has been offered a temporary 250 Megabit per second (Mbps) wireless hotspot, which will allow them to increase wireless broadband access for residents and students impacted by COVID-19 restrictions.
  • ISPs that participate in this program must offer the service free of any monthly charge to an eligible community, which will be offered until the end of 2020

With the support of the Massachusetts Broadband Institute at MassTech, KCST reached out to local ISPs to offer the temporary wireless hotspot services in the unserved communities that do not yet have a completed Last Mile broadband network.

  • 26 active wifi sites have been established through this program – full list below.
  • Our thanks to town leaders and the ISPs – Access Plus, Crocker, Westfield Gas+Electric – for their help launching these sites.
  • Several ISPs and communities also launched hotspots that are not part of this program but are included on the list, marked with an asterisk(*). Communities with independently established hotspots are still eligible to receive a hotspot under this program.

MBI expects that each community will provide residents with instructions on how to access the hotspots. 

PLEASE NOTE: It is critical that citizens who use these hotspots follow social distancing protocols in accordance with the guidance issued by the Massachusetts Department of Public Health.

ACTIVE Wifi Hotspot Locations


Belding Memorial Library

344 Main Street WG+E
Becket Town Hall 557 Main Street WG+E
Blandford Town Hall 1 Russell Stage Road WG+E
Charlemont Hawlemont Regional School 10 School Street WG+E
Chesterfield Town Offices 422 Main Road WG+E
Colrain Library 12 Main Road WG+E
Cummington Town Hall 33 Main Street Crocker
Egremont* Town Hall 171 Egremont Plain Rd Fiber Connect
Florida Senior Center 367 Mohawk Trail Access Plus
Goshen Town Office 40 Main Street WG+E
Hancock Hancock Elementary 3080 Hancock Road Crocker
Hawley Town Offices 8 Pudding Hollow Road Access Plus
Hawley* Highway Department 247 West Hawley Road WiValley
Heath Former Heath Elementary School 18 Jacobs Road WG+E
Leyden School/Town Office 7 Brattleboro Road WG+E
Monroe Town Offices  3C School Street Access Plus
Monterey* Fire Station 411 Main Rd Fiber Connect
New Braintree Leroy Pollard Memorial Library 45 Memorial Drive Crocker

New Marlborough (1/3)

Library 1 Mill River-Gt. Barrington Road Crocker
New Marlborough (2/3)* Town Hall 807 Mill River Southfield Road Crocker
New Marlborough (3/3)* Fire Station 205 Norfolk Road Crocker
New Salem Swift River School 201 Wendell Road WG+E
Petersham Town Offices 3 South Main Street Crocker


Town Hall 66 Sandisfield Road Crocker
Savoy Town Hall 720 Main Road Access Plus
Tolland Town Hall 241 W Granville Rd Crocker
Warwick Warwick Community School  41 Winchester Road Access Plus


Town Hall 8 Summit Hill Road WG+E
Wendell Town Offices 9 Morse Village Road WG+E
Windsor Town Hall 1890 Route 9 (Berkshire Trail) WG+E
Worthington R.H. Conwell Elementary 147 Huntington Road Crocker

Any questions about the program should be directed to KCST (sales@kcstusa.com, 413-223-6016).

Progress continues on the Last Mile projects in unserved communities in Western and Central Massachusetts, which have been supported by over $41 million in direct grants from the Commonwealth's Last Mile program. Seventeen of the 53 communities in the program have completed projects, connectivity which has delivered broadband access to an estimated 16,000 citizens. Broadband construction projects are nearing completion in another 12 communities and service will continue to be rolled out to more residents and businesses in these communities over the coming months.